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Customer Support

Whether you are running ALEX CSM or ALEX Gold, TGX Medical Systems provides 24-hour support 7-days a week for your Alex System. From the ability to download help documents and frequently asked questions from our website for general questions regarding Alex to help desk support for specific problems; we provide you with a full range of solutions for any situation. We offer a variety of choices so that you have the flexibility to choose the program that best fits your healthcare facility and your budget.

If you are currently experiencing problems please call: 1-800-732-1070 ext: 317